Why should we prepare, why can we just "wing it" on the day?

As the saying goes, "planning prevents poor performance" . The world is a very changed place from 15 years ago when docleaf first gained its early experiences in this area. Trying to manage the numerous stakeholders and deal with the emotional fall-out just won't happen without any prior consideration being given to the challenges that will have to be managed.

Its going to be expensive so why bother?

If you think crisis preparation is expensive, wait until your brand is irreparably damaged by a hostile media, regulators and distraught relatives demanding answers.

docleaf are not the cheapest around?

We pride ourselves on providing quality work and a 97% renewal rate amongst our crisis members speaks volumes. With the company founder coming from a medical background, our ethics and professionalism are two of our most important values. Henry Royce said it better "The quality is remembered long after the price is forgotten"

What sets docleaf apart from other crisis management consultancies?

Were one of the very few companies that provides a fully comprehensive 24/7/365 response service. By fully comprehensive we mean helping you mange the communications, the people and the operational demands .

We've never had a crisis so what makes you think its going to happen to us?

Yes, amazingly some people do say this. Our response is "you are just one day closer to the crisis" Operate long enough and something is going to go wrong sooner or later.

Why do we need emotional support. A stiff upper lip has always worked in the past?

It may have worked for you, but remember we are all different and react differently to these events. One thing we see time and time again is the emotional fall-out that the pressure of a crisis can place on people. Professional support during these tough times can help reduce or even prevent such limitating reactions.